Terms & Conditions
This page provides information about who we are and the legal terms and conditions that we apply to your use of the heswallphysio.com website and any product or service you order from us.
This website is owned and operated by Heswall Physiotherapy Limited (“the company”), trading as Heswall Physiotherapy@trade; and Heswall Physio™. The Company is registered at Companies House in England and Wales, Registered Company No. 07008338. The Registered Company Address is, 10 Stadium Court, Stadium Road, Bromborough, Wirral, CH62 3RP. You may contact us at this address for all matters, with the exception of appointments, treatment and other physiotherapy related matters, which should be addressed to the practice. In this regard, you may contact us via email at this address info@heswallphysio.com or on 0151 342 0022.
Unless we say otherwise, we use the terms “heswall physio”, “heswallphysio.com”, “heswall physiotherapy”, “we” and “us” on this page and throughout the website to refer to Heswall Physiotherapy Limited and the Owners and Operators of this website. In addition, “heswallphysio”, “heswallphysio.com”, “heswall physiotherapy” and all related variations are all Trademarks of this website and Company.
If you want to ask us anything (whether about our products and services, this website, any of our terms and conditions or otherwise), then please contact us.
Website Terms and Conditions
These website terms and conditions (“Website Terms”) apply to your use of the heswallphysio.com website at http://www.heswallphysio.com (the “Website”). You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. We reserve the right to change these terms and conditions at anytime and without notification. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you should not use this Website.
Privacy Policy
These Website Terms supplement (and are in addition to) the terms of our Privacy Policy. Our Privacy Policy explains what personal information we collect about you when you use the Website, and you can view our Privacy Policy online. Please note that when you agree to these Website Terms you shall be deemed also to have read, understood and agreed to our Privacy Policy in its entirety.
Using this Website
You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else’s enjoyment of the Website. You may use, download and print content on the Website solely for your own personal use. Other than for your own personal use, you may not without our prior written consent:
- copy, reproduce, use or otherwise deal with any content on the Website;
- modify, distribute or re-post any content on the Website for any purpose;
- reproduce, crawl, frame, link to or deep-link into this Website on or from any other website;
- use the content of the Website for any commercial exploitation whatsoever.
Use of this Website from outside the UK
Except where otherwise specified on this Website, the materials on this Website are displayed solely for the purposes of promoting Heswall Physio products and services available in the UK. However, we may accept orders for delivery to locations outside of the UK subject to customs, legal, regulatory and certain practical restrictions. Those who choose to access this Website from locations outside the UK or place orders for delivery to locations outside the UK are responsible for compliance with local laws if and to the extent local laws are applicable.
Password & Account Security
You are responsible for maintaining the confidentiality of your password and account details and any activities that occur under your account. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.
Ownership of Rights
All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to Heswall Physio™. If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.
You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.
Accuracy of Content
To the extent permitted by applicable law, Heswall Physio disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of Heswall Physio or any of its group companies.
Damage to your Computer or other Device
Heswall Physio uses reasonable efforts to ensure that this Website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website (including any content on it or any website accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment (including anti-virus software) to use the Website safely and to screen out anything that may damage or harm your computer or other device. Except where required by applicable law, we shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the Website.
If you believe your computer, laptop, mobile phone or any other device used to access this Website, has been infected by content downloaded from this Website, either directly or indirectly, please contact us immediately.
Links to other Websites
We have placed links on this Website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. Except where required by applicable law, we cannot accept any liability in respect of the use of these websites.
Exclusions of Liability
We exclude all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) to the fullest extent permitted by law. We accept no liability for any losses or damages which are not reasonably forseeable arising out of or in connection with these Website Terms or your use of the Website.
Except to the extent required by applicable law, Heswall Physio shall not be liable to any person for any loss or damage which may arise from the use of or reliance on any content or information displayed in or on this Website.
These exclusions shall be governed by and construed in accordance with English law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
Nothing in these Website Terms shall exclude or limit our liability for personal injury or death caused by our negligence. In addition, these Website Terms shall not limit or exclude any other liability that we are not permitted to limit or exclude under applicable law.
Entire Agreement
These Website Terms & Conditions set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.
Law, Jurisdiction and Language
Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
Changes to these Website Terms
We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.
Product and Service Descriptions
We have taken reasonable precautions to try to ensure that the information on the Website is correct and that all products have been fairly described.
Liability
There are certain liabilities, which we cannot exclude by law and nothing in these General Terms and Conditions limits our liability for personal injury or death caused by our negligence or for fraud.
You have certain rights as a consumer, including legal rights relating to faulty or misdescribed goods. For further information about your legal rights in the UK, contact your local authority Trading Standards Department or Citizen’s Advice Bureau. Nothing in these General Terms and Conditions will affect these legal rights and, in particular, we will perform our obligations under these General Terms and Conditions with reasonable care and skill.
Any products or services we supply to you will be of satisfactory quality. If we deliver a product to you that is not of satisfactory quality, you can contact us for a repair or replacement or, where this is not possible, for a refund.
We are only responsible for losses that are a natural, foreseeable consequence of our breach of these General Terms and Conditions. We will not be liable to you if we are prevented or delayed from complying with our obligations under these General Terms and Conditions by anything you (or anyone acting on your behalf) does or fails to do or due to events, which are beyond our reasonable control.
You must follow any advice we give you to keep products and/or services we supply to you safe (including any instructions or product manuals provided with the products). We cannot accept liability for damage to products we have supplied, which is caused by your failure to follow this advice.
In any event, we will not be liable for any losses related to any business of yours including (without limitation) lost data, lost profits, lost revenues or business interruption.
Ownership of Submissions
Other than personal data which is subject to our Privacy Policy, all comments, blogs, feedback, suggestions, questions, ideas, artwork, images, product or marketing ideas and any other submissions disclosed, submitted or offered to Heswall Physio on or through the website or otherwise disclosed, submitted or offered by you (collectively, “Submissions”) shall become and remain the property of Heswall Physio once submitted. You must comply with the content standards set out in these terms. You warrant that you own or have the right to use any Submissions and that your Submissions will comply with these standards and guidelines.
Social Networking Websites
These terms also govern any Submissions you make on any Heswall Physio related third party websites or pages such as Facebook, Twitter, YouTube, Google+ or other social networking sites. All comments, images, videos and any other type of material posted on any third party social networking site do not necessarily reflect the opinions or ideas of Heswall Physio or its employees and we are not responsible for any such content. In any event, all material posted on any third party social networking site must comply with these terms and the third party social networking sites’ Terms of Use, as applicable.
Intellectual Property Rights
A disclosure, submission or offer of any Submissions and your agreement to these terms and conditions shall constitute an assignment to Heswall Physio of any intellectual property rights. Whenever you make use of a feature that allows you to upload material to our site, including questions, or to make contact with other users of our site or to make Submissions on any Heswall Physio related third party website or page, you must comply with the content standards set out below and these terms. Any third-party advertising on heswallphysio.com pages of third party social networking sites are not the responsibility of, or endorsed by us. All rights, including copyright on heswallphysio.com pages are owned by or licensed to Heswall Physio . Any use of any Heswall Physio social networking pages or their contents, including copying or storing them in whole or in part, other than for your own personal, non-commercial use is prohibited without the permission of Heswall Physio. All worldwide rights reserved.
Confidentiality
Any material you upload to our website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any material in the Submissions for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site or any Heswall Physio related third party social networking site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our website. We have the right to remove any Submissions you make on our website if, in our opinion, such Submission does not comply with the content standards set out below.
Am I Eligible to Post a Submission?
- You must be 18 years of age or older
- You must be registered to post a submission
- Suppliers of Heswall Physio are not eligible to post a submission
Rules for Submissions
- Please be polite and only write in correct UK English.
- You confirm that the Submission is your own and that the content does not infringe the material, trade marks or intellectual property of others
- If you require an immediate response from us or have a comment about our service please contact us directly for a quicker response
Submissions should not include:
- profanity, blasphemy, spiteful, racist, sexually explicit, sexually gratuitous or discriminatory comments or content that might be considered to be harassment, abuse or threats against the personal safety or property of others
- comments about other reviewers or bloggers
- remarks that repeat criminal accusations, false, defamatory or misleading statements
- material which impersonates others
- spam or advertising
- third party brand names or trade marks
- personal information about anyone, including yourself, such as phone numbers, postal addresses or credit card numbers
- HTML code, computer script or website urls
- availability, price or alternative ordering or delivery information
- information about Heswall Physio suppliers
Heswall Physio, in its absolute discretion, reserves the right to:
- not publish the Submission or remove it
- take any appropriate action if deemed necessary
- remove reviews which relate to seasonal products which are no longer in season
Please let us know if you see any Submissions which do not comply with our rules.