Privacy Policy

Privacy Policy

We’re committed to safeguarding the privacy of our customers and website visitors, and we will only use the information that we collect about you lawfully, in accordance with the Data Protection Act 1998 and all subsequent amendments

Use of Personal Information

We collect information through enquiry, registration and other forms. We process personal information collected via heswallphysio.com for the purposes of:

  • providing the best possible service and site experience
  • providing you with information about products and services we offer

This information is only used by us internally, and will never be made available to other companies.

We also collect non-personal information automatically about your visit to our website. The information obtained in this way, which includes browsing patterns, is only used in aggregate form, and as such cannot be used to identify you. This aggregate information is used to build up visitor profiles, aid strategic development and audit usage of the site. The method used is via Cookies.

Cookies

Like many websites, we use cookies to facilitate your navigation through the website. By visiting our site with your browser settings adjusted to accept cookies tells us that you want to use our products and services and that you consent to the use of cookies and other technologies to provide them to you as described below.

What are Cookies?

Cookies are small text files that are placed on your computer, mobile device or tablet by certain web pages that you visit. We use cookies to allow you to use various features of the website, such as adding items to your basket, displaying personal recommendations and checking out.

Cookies do not harm your computer nor do any of our cookies store any credit/debit card information or password details. We don’t store personally identifiable information such as address details in the cookies we create, but we do use encrypted information gathered from them to help us to identify and resolve errors.

For more information please watch Google’s video about cookies.

How we use Cookies

We use cookies to enhance your browsing experience and to enable functionality such as:

  • ’Remembering’ who you are when you visit our site, for example preferences that you may have set. Again this is not personally identifiable
  • Enabling you to log-in, in order for you to leave a comment on our Blog
  • Displaying items relevant to you, based on your browsing history
  • Enhancing the customer journey through the use of Google Analytics. See Google’s privacy policy here

Adjusting Your Preferences

Most browsers are automatically set to accept cookies but if you are using Microsoft’s Internet Explorer, Google Chrome, you can configure your browser to restrict cookies or block all cookies should you wish.

Disclosures

We will not pass your information to any third parties unless you have agreed that we can. We will not add you to our electronic or postal mailing lists unless you have specifically opted to join them.

If you no longer wish to receive information about our products or services, or the products or services offered by us in association with other organisations, email us at info@heswallphysio.com

If you have any queries about our Privacy Statement, please contact us